Membership Announcements

Scheduled Maintenance on 28 & 29 Oct 2020

27 October 2020

Our website will be undergoing a scheduled maintenance—access to VIP Portal and online sign ups will be unavailable from 4-6pm on 28 Oct 2020 and from 7.30am-12 noon on 29 Oct 2020. To check your point balance or update your particulars, please head in-store for further assistance or email us at

Thank you for your patience.

Annual Points Expiry On 30 June

11 June 2020

As our shops remain closed through Phase 2, we understand that you are not able to offset your points* for your purchases. These points will expire and not be redeemable beyond our annual expiry date of 30 June, we will extend an additional 5% off for all member purchases from 1 Jul–31 Aug 2020 at these stores: AMK Hub, Bugis Junction, Clementi Mall, Compass One, IMM, Jewel Changi Airport, Jurong Point, Lot One, Lucky Plaza, PLQ Mall, Tampines Mall and United Square.

*Points accumulated between 1 July 2019–30 June 2020.

Cessation of Point Redemption at Selected Stores
Updated: 5 Sep 2019

We will cease the redemption of VIP points at selected bossini stores (Bedok Mall, Changi City Point, Downtown East*, Hougang Mall and Toa Payoh) with effect from 1 March 2019. However, members can continue to enjoy 15% off regular-priced items at the above-mentioned stores, and also earn points from their purchases which they may redeem at other stores.

*Downtown East will cease to accept point redemption with effect 16 Sep 2019.

Replacement of Main Identifier

Updated: 5 Sep 2019

In compliance with the Personal Data Protection Commission Singapore (PDPC)’s advisory guidelines on NRIC numbers issued on 31 August 2018, with effect from 1 March 2019, bossini will cease to collect, process or use the NRIC numbers of our members for identification purposes.

All members will use his/her mobile phone number as the main identifier for purchases in-store. Accounts with no valid identifier (mobile phone number or email address) registered with us will be deactivated after 31 March 2019.

This means that you will be unable to:

  • Access VIP portal
  • Earn B$
  • Redeem B$

You may update your particulars online under ‘Update Your Particulars’ once you have logged into the VIP portal with your registered email address. To update your mobile phone number, please follow the steps below:

The Terms and Conditions of the VIP Programme will be updated to remove the requirement to provide NRIC numbers as a form of identification, unless otherwise stated.

For further assistance, please contact