FAQs

Home Delivery

We have made some collections available for home delivery so that you can choose to purchase them from the comfort of your home.

Please note that from 2 Nov, our home delivery promotions will be revised to:

  • Orders above $80 nett: get free local shipping & lifetime membership (new sign ups only)

Terms and Conditions apply.

STEP 1: BROWSE THROUGH OUR COLLECTIONS

STEP 2: TAKE NOTE OF YOUR PREFERRED DESIGN

Product Name/Product Code/Colour/Size/Quantity
Example: Essentials/UNISEX Core Tee/61-00600-70/BLEACH WHITE/XS/1

Or Simply screenshot the designs(s)

STEP 3: WHATSAPP/CALL US

WhatsApp/Call 90606418 with the order information in the this format:

Example: John UNISEX Core Tee_61-00600-70_BLEACH WHITE_XS_1 MEN

If  you would like to enquire about more than one product, please provide the order details in the same format:

Example: John UNISEX Core Tee_61-00600-70_BLEACH WHITE_XS_1 MEN Core Pocket Tee_61-00610-30_PACIFIC BLUE_XL_1

STEP 4: WE WILL GET BACK TO YOU WITHIN 1-2 DAYS

10am–6pm: WhatsApp/Call 90606418
Outside working hours: leave us a WhatsApp and we will get back to you the next working day.

Sizing:

  • Please refer to the size charts here.

Ordering:

Processing:

  • We will process all orders at 12pm on Mondays, Wednesdays and Fridays. For example, orders placed on a Wednesday (after 12pm) will be processed on the Friday in the same week.

Delivery:

  • Deliveries will be charged at $6 per order.
  • Enjoy free delivery for orders above $80 nett (wef 2 Nov 2020).
  • You will receive your orders within 3-5 business days from the date of processing via Airpak.

  • We will only accept payment via PayNow QR (provided after your order has been confirmed by our sales staff).
  • Bossini gift vouchers, other vouchers and promotions and VIP2 membership privileges (including points earning and dollars offset) are not applicable for online purchases.

  • Please bring the item(s) for exchange to any of our retail stores within 14 days of purchase.
  • The items for exchange should include proof of purchase, tags and accompanying packaging.
  • There will not be any refund of items.
  • If a parcel is returned to us for any reason, the customer will be responsible for the cost for re-delivery.

1 We are unable to ship to any PO Box, military or protected areas and the following locations in Singapore: Changi Airfreight Centre, Changi Airport, Jurong Island, Jurong Port, MINDEF COMCEN and PSA Terminal Wharves.
2 VIP member privileges are not applicable for online purchases (i.e. no further discount, accumulation or redemption of points). New memberships (with qualifying purchases above $80 nett) will be activated within 5-7 working days.